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Coordinator of Residence Life
The coordinator assumes overall responsibility for coordination of the housing environment with all other branches of the college community. Specifically, the coordinator is responsible for ensuring that the environment is conducive and complimentary to students' personal, academic, and social development. The coordinator has responsibility for all housing facilities, housing-related fiscal resources, student discipline related to housing, and the activities of the Residence Life staff.

 
Head Resident
An upper-class student who has had previous experience as a community advisor staffs each hall. He/she is familiar with student needs and concerns in a community living environment. The head resident is directly responsible to the coordinator of Residence Life and works with the community advisors and community assistants. In addition, the head resident is responsible for the coordination of check-in, check-out, programming, and Community Hall Council. The head resident works closely with the CA's to assist you in any way he/she can to make your total experience here at University of Saint Mary a successful one. The head resident resides in your hall and is available most of the time during the day and evening.

 
Community Advisor
A community advisor staffs every floor in the Residence Hall. The CA's are carefully selected students who are helpful and knowledgeable about areas of concern to students. CA's assist residents with both personal and Residence Hall living problems. The community advisor is an employee and representative of the university under the supervision of the coordinator of Residence Life. The CA advises, works with students, and sees that Residence Hall regulations are followed. The CA may be assigned to a floor or an area in the Residence Hall; however CA's are responsible for all Residence Hall areas. There is a Community Advisor on duty from 6 p.m. to 7 a.m. daily and all day Saturday and Sunday. Duty schedules are posted near the Hall entrances, or near CA rooms. If any problem arises, please contact your CA or the CA on duty.

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Community Assistant
Each Hall operates an information desk that is staffed by a community assistant. Community assistant's duties include answering phones and monitoring visitors.

 
Custodian
Each hall has two (2) or three (3) custodians who are to clean public areas in the hall, Monday through Friday and suites' bathrooms once a week. Any housekeeping concerns should be directed to the housekeeping supervisor at ext. 6445. Residents are asked to assist custodians in maintaining a clean environment.

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Facilities Staff
The Facilities Department employs full-time maintenance technicians to maintain College assets, including Residence Halls. Maintenance technicians may enter residents' rooms to perform routine repairs or improvements during regular university business hours. Maintenance technicians will not be on residential floors before 10 a.m. unless there is an emergency.

 
Routine and Emergency Maintenance
Maintenance requests or other room concerns (e.g., broken heater, problem with the lock) should be reported to the residence hall front desk in a timely manner. For emergency repairs, please contact a member of the hall staff (your community advisor, the community advisor on duty, or the head resident). If repairs are not completed to your satisfaction (within one week for regular repairs or within one day for emergencies) notify your head resident or the Residential Life Office, ext. 6134. It will be helpful if you report maintenance problems early and with as much detail as possible.

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