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Staff
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Director of Residence Life
The Director assumes overall responsibility for coordination of the housing environment with all other branches of the college community. Specifically, the coordinator is responsible for ensuring that the environment is conducive and complimentary to students' personal, academic, and social development. The coordinator has responsibility for all housing facilities, housing-related fiscal resources, student discipline related to housing, and the activities of the Residence Life staff.

 
Graduate Assistants
A GA staffs every floor in the Residence Hall. GA's assist residents with both personal and Residence Hall living problems. The community advisor is an employee and representative of the university under the supervision of the Director of Residence Life. The GA advises, works with students, and sees that Residence Hall regulations are followed. There is a GA on duty from 6 p.m. to 7 a.m. daily and all day Saturday and Sunday. Duty schedules are posted near the Hall entrances, or near GA rooms. If any problem arises, please contact your GA or the GA on duty.

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Custodian
Each hall has two (2) or three (3) custodians who are to clean public areas in the hall, Monday through Friday and suites' bathrooms once a week. Any housekeeping concerns should be directed to the housekeeping supervisor at ext. 6445. Residents are asked to assist custodians in maintaining a clean environment.

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Facilities Staff
The Facilities Department employs full-time maintenance technicians to maintain College assets, including Residence Halls. Maintenance technicians may enter residents' rooms to perform routine repairs or improvements during regular university business hours. Maintenance technicians will not be on residential floors before 10 a.m. unless there is an emergency.

 
Routine and Emergency Maintenance
Maintenance requests or other room concerns (e.g., broken heater, problem with the lock) should be reported to the residence hall front desk in a timely manner. For emergency repairs, please contact a member of the hall staff (your community advisor, the community advisor on duty, or the head resident). If repairs are not completed to your satisfaction (within one week for regular repairs or within one day for emergencies) notify your head resident or the Residential Life Office, ext. 6134. It will be helpful if you report maintenance problems early and with as much detail as possible.


Peer Mentor
Upper class students who have a demonstrated level of maturity, responsibility, leadership, and interpersonal skills. Peer Mentors serve as role models and are a source of support for all students, particularly those in their first year on the USM campus. At least one Peer Mentor lives on every floor of the residence halls.

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